The Applications section is where you review and manage tenancy applications submitted for your listed properties. This article covers how to access the Applications section, filter and view application details, and use the available actions to approve or reject applications.
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Accessing The Applications Section
- On the side menu, click CRM.
- Click Applications.
Filter Options
At the top of the Applications section, you will find the following filter options:
| Filter | Description |
| Applicant Inspected | Filter applications by whether the applicant(s) have inspected the property or not. |
| Listing | Filter application by a specific listing. |
| Status | Filter applications based on specific statuses. |
| Tenant Rating | Filter applications based on specific ratings. |
Applications List
Below the Filter options, you will find the list of the applications. Against each application, you will see an arrow icon which when clicked, will display information specific to each applicant on the application.
The following information is displayed for each application:
| Column | Description |
| Contact | The property address the application is for an the applicant's name. |
| Inspected | Displays whether the applicant(s) have inspected the property. |
| Verified Rent To Income Ratio | The rent to income ratio that has been verified by an automated bank statement check (requires Digital Income Verification to be enabled). |
| ID Verified | Indicates whether the applicant's ID has been verified by a third-party identification verification service (requires Digital Identity Verification to be enabled). |
| Self Declared Weekly Income | Weekly income submitted by applicant (has not been independently verified). |
| Tenant Rating | Displays the tenant rating applied to the applicant. |
| Lease Start Date | The applicant's preferred lease start date. |
| Lease Term | The applicant's preferred lease term length (months). |
| Status | The current status of the application. |
| Submitted Date | The date the application was submitted |
Buttons
When you hover your cursor over an application, you will see one of the following buttons:
| Button | Description |
| View | View the application. |
| Approve | Mark the application as Successful. |
| Reject | Mark the application as Unsuccessful. |
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