When listing a property via Realestate.com.au (REA)/Ignite, you have the option to enable Inspection Registrations which enables potential tenants and buyers to register interest or book an inspection directly through the listing on Realestate.com.au.
These registrations and contact details are not able to be sent into Grow CRM as the information is stored as data in Ignite, leading to your agency missing these registrations. To stop this situation from occurring, there is an option to disable the Registration option in Ignite.
Please see REA's guide "How to set up inspection registrations in Ignite", and follow the steps under "How do I disable Inspection Registrations?".
- If you run into any issues disabling Inspection Registrations, please reach out to REA's support team for assistance.
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