Caitlin
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Connect To A Third-Party Portal Or Your Own Website
If you need to connect to a portal provider that is not listed under Integrations or on your own website, this can be easily done with the help of your IT team and our support team.This article exp...
Change How AiMe Responds
You can customise how AiMe responds to messages. You can add additional prompts to customise the tone, language, or type of information it collects.This article will guide you through changing how ...
Connect To A New Portal
If you ever sign up for a new portal or change the portal you are using, you can easily connect to the new portal via the Integrations section.This article will guide you through connecting to a ne...
Update My ABN For Invoices
If your ABN is missing from or is appearing incorrectly on your invoices, it is important that your ABN is updated as soon as possible in PropertyMe Grow CRM.This article will guide you through upd...
Change The Order Of Fields
You can adjust the order of your fields at any time to match the way you prefer to work, allowing you to organise your layout so the most important information appears first, making data entry fast...
Set Up A Custom Field
PropertyMe Grow CRM lets you set up custom fields to capture any additional information you need. You can set up a custom field at any time and create as many as you need.You can create custom fiel...
My Agent Photo On REA Is Different From My Photo In Grow CRM
REA does not use the agent photo stored in your PropertyMe Grow CRM. Instead, the image shown on REA comes directly from REA Agent Admin. If the photo on REA is incorrect or needs updating, you’ll ...
My Listings On REA Are Attaching To A Blank Profile, Not An Existing Agent
When a listing is pushed to REA, the CRM sends the agent’s details, such as name, email address, and mobile number, through an XML feed. REA uses this information to match the listing to an existin...
Fix Images That Are Appearing Sideways
If an image appears sideways after you upload it to a listing, it’s usually because the image was taken on a mobile device and the original orientation was stored in the image’s metadata.This artic...
Listing Not Appear On A Portal
When you push a listing from the CRM to a portal, the information is sent through an FTP feed. In most cases, the listing appears on the portal shortly after the push, but delays can occur due to p...