Listings Aren't Appearing On My Redesigned Property Alert Email

If you update the design of your property alert email, you must ensure the new design is configured the same way as the default template, particularly in the settings that control how listing data is pulled into the email.

To ensure the email correctly uses listing data from the property alert workflow, make sure the following two options are selected:

• Listings from workflow
• Repeat for each listing: The section you’ve created will duplicate for every listing included in the alert.
  • Example: If your design shows a list view of properties and you’ve created one property block, that block will repeat for each listing in the alert.

With these settings applied, the email design will automatically pull the correct data whenever it’s used in a workflow. If these options are not enabled, the email will behave like a standard email design and won’t know where to source the listing information.

If you clone an existing workflow, all merge tags inside the email design are removed. You’ll need to go back into the email design and re‑add the merge tags, making sure the correct settings are applied again.

This article will guide you through resolving the issue of your redesigned property alert email not displaying listings.

1. On the side menu, click Marketing.
2. Click Email Designer.
   
3. Hover the cursor over the required email design.
4. Click Designer.
   
5. Click a content block with listing merge fields.
6. Click Merge Tags (tag icon).
   
7. Select the following options:
   • Listings from workflow
   • Repeat for each listing
      
8. Click Select.
   
9. Repeat steps 5-8 for all content blocks with listings merge fields.
10. Click Save.